Returns & Exchanges

At Patiyala Shop, we strive to ensure you love your traditional attire, but if you are not completely satisfied, we offer a hassle-free 14-day return and exchange policy. Please ensure that all garments remain unworn, unwashed, and with original ethnic tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack the Garments

  Securely place the items in their original packaging, including any accessories like dupattas or belts that were part of the set.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package at no additional cost.

• 4.
  Receive Refund or Exchange

  After our quality team inspects the returned items, we will process your refund to the original payment method or ship your new size within 5-7 business days.