Frequently Asked Questions
Everything you need to know about shopping with Patiyala Shop.
What is the typical delivery timeframe for my order?
Most orders are processed within 24-48 hours. Domestic shipping usually takes 5-7 business days, while international deliveries may take 10-15 business days depending on the destination.
How do I ensure I select the correct size for my Patiyala suit?
We provide a detailed size chart on every product page. We recommend measuring your bust, waist, and hip size in inches and comparing them to our guide to find your perfect fit.
What is your return and exchange policy?
We offer a 7-day return policy for unused items with original tags intact. If you receive a damaged product or need a different size, please contact our support team to initiate an exchange.
Do you offer customization or tailor-made services?
Currently, we offer semi-stitched and ready-to-wear collections. Please check the product description to see if a specific outfit can be customized to your measurements.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.
Are the colors of the outfits exactly as shown in the pictures?
We strive to display our products as accurately as possible. However, slight color variations may occur due to professional lighting during photography or your monitor's display settings.